View Categories

STATE-EFTPS Tax Payments

Export State Payments #

Overview #

This knowledge base article provides comprehensive information about exporting state tax payments for California and Massachusetts using the ProPay payroll software. It covers the necessary formats, procedures, and links to official state resources for accurate tax payment submissions.

California EDD Tax Payments #

New Format (Effective 07/01/16) #

California has implemented a new format for EDD tax payments as of July 1, 2016. This change is detailed in EDD Publication 154, pages 24-26.

Login Page #

To access the new bulk payment system, use the following link:

https://www.govone.com/PAYCAL/BULK/BulkAccount/Login

File Format #

We use the Fixed file format as explained in CA Pub DE 154, Page 22:

Field NamePositionLength
Tax Type15
Agency Acc #68
Security code144
Payment date196
Bank Debit date246
Amount1 – SDI, UI3011
Amount2 – WH PIT4111

Enter this information when asked to define the file specifications.

Massachusetts Tax Payments #

For Massachusetts tax payments, refer to the official state instructions:

Massachusetts DOR Instructions (PDF)

Pay special attention to Page 3, which details the Massachusetts MA941X Withholding Text File Layout.

Accessing Help #

Customers can access additional help and support through:

  1. The help menu within the ProPay payroll software
  2. Our official website: https://www.paysoft.com

Troubleshooting #

Common Issues and Solutions #

  1. Login Problems (California)
    • Ensure you’re using the correct URL for the new system
    • Verify your login credentials
    • Clear browser cache and try again
  2. File Format Errors
    • Double-check the file layout against the provided table
    • Ensure all fields are the correct length
    • Verify that dates are in the correct format (MMDDYY)
  3. Payment Rejection
    • Confirm that your account number and security code are correct
    • Ensure sufficient funds are available for the debit
    • Verify that the payment date is not in the past

Still Need Help? #

If you encounter issues not covered here, please:

  1. Consult the full user manual in the ProPay software
  2. Contact our support team through the website
  3. Call our dedicated support line (number available in the software)

Feedback #

We value your input! To help us improve this documentation:

  1. Use the feedback form in the ProPay software
  2. Email your suggestions to [email protected]
  3. Participate in our quarterly user surveys

Your feedback helps us enhance our support and services for all users.