Payee Agency Setup #
Overview #
This knowledge base article provides comprehensive guidance on setting up a Payee Agency in Pro-Pay, a feature used for managing garnishments and other deductions from employee paychecks. Pro-Pay automatically issues checks for all amounts due to these agencies.
Key Features #
- Two methods for linking a Payee Agency to an employee
- Master List functionality for quick selection of existing payees
- Ability to add new payees to the system
- Customizable comment field for additional information
- Administration fee handling
- Weekly exempt amount setting
- Garnishment type specification
- Pay frequency options
- Electronic payment capabilities for certain garnishments and deductions
Setting Up a Payee Agency #
Method A: Selecting from Master List #
- Click on “Master List”
- Browse the list of previously set up payees
- Double-click on the desired payee to link it to the employee
If the payee is not in the list, proceed to Method B.
Method B: Entering a New Payee #
- Enter the new payee’s name, address, and other required information
- The new payee will automatically be added to the Master List for future use
Additional Fields and Options #
Comment on Check #
Enter any relevant information (e.g., case number, Social Security Number for Tax Levy) in this field. This information will be printed on a separate report sent to the Agency/Payee along with the check.
Administration Fee #
- If paid by the Collection agency: Enter the admin fee amount, which will be deducted from the payment due to the agency
- If paid by the Employee: Increase the employee’s deduction by the amount of the admin fee
Weekly Exempt Amount #
Enter the amount to be exempt from deduction or garnishment.
Garnishment Type #
- Enter “I” for IRS Garnishment
- Enter “T” if Tips are subject to Garnishment (Note: Check state-specific rules for cash and credit card tips)
Pay Frequency #
Select how often deductions must be paid to the Agency:
- (P) Per paydate
- (M) Monthly (on the last pay date of each month)
Electronic Payments #
For certain garnishments, voluntary deductions, and third-party payments, electronic payment options are available. The following fields are required for electronic payments:
- Application Identifier (e.g., ‘CS’ for Child Support)
- Case Identifier
- Non-Custodial Parent Social Security Number
- Medical Support Indicator
- FIPS Code (if required by the state)
For more detailed information on electronic payments, refer to the Pro-Pay help topic: “Paying Garnishments Electronically”
Troubleshooting #
If you encounter issues while setting up a Payee Agency, try the following:
- Ensure all required fields are filled out correctly
- Double-check the accuracy of entered information, especially for new payees
- Verify that the selected pay frequency matches the garnishment requirements
- For electronic payments, confirm that all necessary fields are completed accurately
If problems persist, consult the comprehensive Pro-Pay help menu or contact customer support.
Feedback #
We value your input! If you have suggestions for improving this knowledge base article or encounter any issues not addressed here, please contact our support team through the Pro-Pay help menu or visit our website at https://www.Paysoft.com.