Importing Pro-Pay WEB Files #
Overview #
Pro-Pay WEB is a web-based user interface that simplifies payroll processing for clients. This article provides comprehensive information about the system, its features, and how to use it effectively.
Key Features #
- View and edit employee master records
- Enter payroll hours
- Access various reports
- Web-based interface accessible through standard browsers
- Secure access to specific menus for clients
Getting Started #
Accessing Pro-Pay WEB #
- Open your web browser (e.g., Internet Explorer, Chrome, Firefox)
- Enter the URL provided by your payroll service provider (e.g., www.mypayrollservice.com or online.mypayrollservice.com)
- Log in using your credentials
Demo Access #
To see a demonstration of Pro-Pay WEB, visit: webdemo.Paysoft.com
Using Pro-Pay WEB #
Submitting Payroll #
- Log in to your Pro-Pay WEB account
- Navigate to the payroll entry section
- Enter new payroll information for the current pay period
- Review the entered data for accuracy
- Click the “SUBMIT PAYROLL” button to finalize the submission
Managing Employee Information #
Pro-Pay WEB allows you to:
- Add new employees
- Change pay rates
- Update addresses
- Modify Social Security numbers
Note: Critical tasks such as changing Employer ID numbers and tax rates are not accessible through the client interface for security reasons.
For Payroll Processors: Importing WEB Files #
- Open the main Pro-Pay software
- Click on “Imports” from the Main Pro-Pay Menu
- Select “Import Web Pay files”
- Choose the company name from the list of submitted payrolls
- Click the “Select” button to initiate the import process
The import process:
- Automatically imports hours and salaries
- Calculates taxes and other deductions
- Updates YTD files for all employees
- Typically takes 1-2 minutes to complete
After importing, you can proceed to print checks and reports.
Benefits of Pro-Pay WEB #
- Time-saving for both clients and payroll processors
- Reduced risk of errors due to miscommunication
- Easy access to updated reports for clients
- No software installation required on client computers
Troubleshooting #
Common Issues and Solutions #
- Unable to log in
- Verify that you’re using the correct URL
- Ensure caps lock is off when entering your password
- Try clearing your browser cache and cookies
- Payroll submission button not working
- Check your internet connection
- Ensure all required fields are filled out
- Try using a different browser
- Reports not showing up-to-date information
- Confirm that your payroll has been submitted and processed
- Try refreshing the page or logging out and back in
For additional help, please consult the help menu in the ProPay payroll software or visit our website at https://www.Paysoft.com.
Feedback #
We value your input! If you have suggestions for improving this knowledge base article or encounter any issues not addressed here, please contact our support team through the help menu in the ProPay software or via our website.