Overview #
This article explains how to configure pay schedules in Pro_Pay, our payroll processing software. Proper configuration of the pay schedule is crucial for determining scheduled pay dates and ensuring timely payroll processing.
Key Features #
- Support for multiple pay frequencies (Weekly, Bi-weekly, Semi-monthly, Monthly)
- Customizable pay days and call days
- Automatic calculation of scheduled pay dates
Configuring Pay Schedules #
1. Pay Frequency #
Select the primary pay frequency for the employer:
- (W) Weekly
- (B) Bi-weekly
- (S) Semi-monthly
- (M) Monthly
Note: While some employees may have different pay frequencies, the primary frequency determines when the client must be placed on the weekly call schedule.
2. Weekly and Bi-weekly Payrolls #
Pay Day of the Week #
For Weekly and Bi-weekly payrolls, specify the pay date using a number (1-7):
- Sunday
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
Call Day of the Week #
Specify the day when the client must be contacted to submit payroll information, using the same numbering system as above.
First Pay Date (Bi-weekly Only) #
For Bi-weekly payrolls, enter the first payroll date. The system will automatically calculate future pay dates by adding 14-day increments.
3. Semi-monthly and Monthly Payrolls #
Pay Days #
- Pay Day 1: Enter the first pay date of the month (1-31)
- Pay Day 2: Enter the second pay date of the month (1-31)
Example: For semi-monthly payments on the 5th and 20th, set Pay Day 1 to “5” and Pay Day 2 to “20”.
Note: If Pay Day 1 is the 1st of the month, still click “1” to set it.
Call Days #
Enter the dates of the month when the client must be contacted to submit payroll information.
4. Call Time or Reporting Method #
Specify how and when payroll information should be submitted:
- Enter a specific time for phone calls
- Enter “FAX” if the client faxes payroll information
- Enter “ONLINE” if the client submits payroll information online
Tip: Always set an agreed-upon time to call your client. Don’t rely on them to call you.
Troubleshooting #
Issue: Incorrect Pay Dates #
- Verify the selected pay frequency is correct
- For Weekly/Bi-weekly: Check the Pay Day of the Week setting
- For Bi-weekly: Confirm the First Pay Date is correct
- For Semi-monthly/Monthly: Verify Pay Day 1 and Pay Day 2 settings
Issue: Missed Payroll Submissions #
- Confirm the Call Day settings are correct
- Verify the Call Time or Reporting Method is accurately entered
- Ensure the client understands their responsibilities for timely submissions
Additional Help #
For further assistance, please consult our help menu within the Pro_Pay software or visit our website at https://www.Paysoft.com.
Feedback #
We value your input! If you have suggestions for improving this article or encounter any issues not addressed here, please contact our support team through the Pro_Pay software or our website.