Pro-Pay offeTechnical Support has never been easier! If the problem you are having is not answered in the Help Menu, you can submit a Technical Support Incident by using the Utilities Menu in Pro-Pay!rs an extensive Help Menu system that has answers to many of the questions you may have
Utilities –> Submit Technical Support Incident
By using this method, our support staff is notified within seconds of your request. Additionally, if you need to attach client files for us to troubleshoot, sending them via Pro-Pay will insure that all the correct data files are sent with ease.
Technical Support Hours:
Monday – Friday
8:00 AM – 4:30 PM PST
(Incidents can be submitted 24/7)